In this fast moving world response times are very important - IridiaServ can provide remote support for your customers in a number of ways

  • Modem access

  • Remote IP Connection

  • Various testing and monitoring tools

  • Telephone support

With remote support we can monitor systems to ensure 100% up time for systems, we can also set systems to send emails to our Helpdesk should a problem occur.

The IridiaServ team is highly experienced and trained on the Telrad Connegy range of Business Communication Systems ranging from legacy analogue to state of the art Voice over IP systems. We are also experienced in the Teles and Topex Voice over IP and GSM gateways. We can also provide remote support for the Samsung ranges of business systems

We are experts in configuration and can usually find a way to get a system to do what you want of it.

Contact us for more information or a quote here

 
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